1. Agreement

These Terms of Service ("Terms") govern your access to and use of the IntoPact platform, including the web application, APIs, deal pages, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

"You" refers to the individual user and, if applicable, the organization on whose behalf you are using the Service.

2. Eligibility

You must be at least 18 years old and have the legal authority to bind your organization to these Terms. The Service is designed for business-to-business use. Consumer use is not supported or intended.

3. Accounts

You are responsible for all activity under your account.
You must use a valid work email address. Shared or disposable email addresses may be blocked.
You must not share your magic link or session with others.
Notify us immediately if you suspect unauthorized access to your account.

4. Subscriptions & Billing

4.1 Plans & Pricing

IntoPact offers paid subscription plans billed monthly or annually per seat. Pricing is displayed at checkout and may be updated with 30 days' notice.

4.2 Trial

New accounts receive a trial period as advertised at the time of signup. During the trial, you have full access to the Service. At trial end, you must subscribe to continue using the Service.

4.3 Payment

Payments are processed by Stripe. By subscribing, you authorize recurring charges to your payment method. Failed payments may result in service suspension after a grace period.

4.4 Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial periods.

4.5 Seat Management

Each user who accesses the dashboard requires an assigned seat (license). Adding seats increases your subscription cost proportionally. Removing seats takes effect at the next billing period.

5. Acceptable Use

You agree not to:

Use the Service for any illegal purpose or in violation of applicable law
Upload malware, viruses, or malicious code
Attempt to gain unauthorized access to other users' data or accounts
Scrape, crawl, or use automated tools to extract data from the Service without permission
Send spam, phishing, or unsolicited communications via the Service
Misrepresent your identity or impersonate another person or organization
Use the Service to harass, abuse, or harm others
Reverse engineer, decompile, or disassemble any part of the Service
Resell or sublicense access to the Service without written consent

Violation of these rules may result in immediate suspension or termination of your account.

6. Your Content

6.1 Ownership

You retain ownership of all content you upload or create on the Service (deal pages, media, templates, etc.). We do not claim intellectual property rights over your content.

6.2 License to Us

You grant us a limited, worldwide, non-exclusive license to host, display, and transmit your content solely to provide the Service. This license terminates when you delete the content or close your account.

6.3 Responsibility

You are responsible for ensuring your content does not violate any third-party rights (copyright, trademark, privacy). We may remove content that violates these Terms or applicable law.

7. AI Features

The Service includes AI-powered features (content generation, summarization, engagement analysis).

AI-generated content is provided as a starting point. You are responsible for reviewing and approving all AI outputs before sharing with buyers.
We use Azure OpenAI Service. We configure provider settings so inputs are processed to deliver requested outputs, consistent with provider contractual terms.
AI usage is subject to per-seat monthly limits based on your plan.

8. Deal Acceptance & Legal Effect

IntoPact facilitates deal acceptance between sellers and buyers. When a buyer accepts a deal on the platform:

The acceptance is recorded with timestamp, IP address, user agent, and a snapshot of the accepted terms.
A PDF confirmation may be generated.
The legal relationship is between you (the seller) and your buyer — not with IntoPact.

IntoPact is not a party to any deal closed on the platform. We provide the tool; the contractual relationship is between you and your buyer. We are not responsible for disputes between parties.

9. Data & Privacy

Our Privacy Policy explains how we collect and process data. By using the Service, you agree to the Privacy Policy.

As a seller, you act as the data controller for buyer personal data you upload or collect via deal pages. You are responsible for having a lawful basis (e.g., legitimate interest) for processing buyer data through the Service.

If your organization requires a Data Processing Agreement (DPA), contact legal@intopact.com.

10. Availability & Support

We aim to maintain high availability but do not guarantee uninterrupted service.
We may perform maintenance with reasonable notice.
Support is provided via email. Response times depend on your plan tier.

11. Intellectual Property

The Service, including its design, code, features, and documentation, is owned by IntoPact. Nothing in these Terms grants you rights to our trademarks, branding, or proprietary technology beyond what is necessary to use the Service as intended.

12. Limitation of Liability

To the maximum extent permitted by law:

The Service is provided "as is" without warranty of any kind, express or implied.
We are not liable for indirect, incidental, special, consequential, or punitive damages.
Our total liability for any claim arising from these Terms or the Service is limited to the amount you paid us in the 12 months preceding the claim.
We are not liable for any loss resulting from deals closed (or not closed) on the platform.

13. Indemnification

You agree to indemnify and hold IntoPact harmless from any claims, damages, or expenses arising from: (a) your use of the Service, (b) your content, (c) your violation of these Terms, or (d) your violation of any third-party rights.

14. Termination

You may close your account at any time by contacting us.
We may suspend or terminate your account for violation of these Terms, non-payment, or legal requirement.
Upon termination, your data is retained for a limited period for account recovery, security, and legal compliance, then deleted or anonymized in accordance with our retention practices.
Provisions that by their nature should survive termination will survive (liability limits, indemnification, dispute resolution).

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email, in-app notice, or website notice within a reasonable period before they take effect. Continued use after the effective date constitutes acceptance.

16. Governing Law & Disputes

These Terms are governed by the laws of Finland, excluding its conflict of laws rules. Before filing in court, the parties will first attempt to resolve any dispute through good-faith mediation. If mediation does not resolve the dispute, exclusive jurisdiction and venue will be the District Court of Helsinki, Finland, except where mandatory law provides otherwise.

17. Entire Agreement; Severability

These Terms, together with the Privacy Policy and any applicable order form or signed Data Processing Agreement, constitute the entire agreement between you and IntoPact regarding the Service and supersede prior understandings on the same subject matter. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

18. Assignment

You may not assign or transfer these Terms, in whole or in part, without our prior written consent. IntoPact may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all assets related to the Service.

19. No Waiver

Any failure by IntoPact to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision.

20. Force Majeure

Neither party will be liable for delay or failure to perform obligations (other than payment obligations) to the extent caused by events beyond its reasonable control, including internet outages, cloud or infrastructure failures, natural disasters, labor disputes, acts of government, or other force majeure events.

21. Contact

Questions about these Terms:
legal@intopact.com